Frequently asked questions
Do you ship internationally?
No, we currently only ship within the UK
How long shipping take?
Once order has been shipped, it typically takes 3-4 working days for delivery within UK.
When will my order will be ready to ship?
Please note that each bag is made to order and takes approximately 1 week to be made before its shipped
Do you accet returns or exchanges?
Unfortunately, we don't accept returs or exchanges. All sales are final
How should I wash my bag?
To keep your bag looking its best, we recommend only hand washing and air drying
Do you take custom orders?
Yes! We love creating custom bags. Please send us a DM on Instagram to discuss your ideas. You will find my Instagram in contact section